Privacy Policy
This website is operated by Takashimaya New York, LLC (“Takashimaya”). Takashimaya is committed to your privacy and the security of the information you provide to us during your visit to our website, at http://www.takashimaya-ny.com, including all web pages related thereto (the “Website”). Takashimaya has the discretion to occasionally update this Takashimaya privacy policy (the “Privacy Policy”). When we do, we will also revise the “updated” date at the end of this Privacy Policy. We encourage you to periodically review this Private Policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this Private Policy and any updates.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this Privacy Policy in order to explain our information collection practices and the choices you have about the way information is collected and used.
As we continue to develop our Website and take advantage of advances in technology to improve the services we offer, this Privacy Policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.
Acceptance
By using this Website, you unconditionally acknowledge, understand and accept the policies set forth in this Privacy Policy.
Security
We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.
Personal information provided on the Website and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area. SSL protects your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center and store operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
It is prohibited to violate or attempt to violate the security of this Website in any manner, including, without limitation, (a) obtaining or attempting to obtain data that is not intended for you, (b) gaining unauthorized access to an account; (c) attempting to breach security without permission, (d) testing the vulnerability of this Website; (e) attempting to interfere with this Website, including the host, network, or user, in any manner; (f) sending e-mails that were not solicited, including ads and promotions; or (e) forging a TCP/IP packet header or any part of header information. These violations could result in civil or criminal penalties.
The information we collect
Generally, you may browse the Website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Website or participate in all of its features.
We receive and store any personally identifiable information you enter on the Website, whenever you shop with Takashimaya -- online, or in our stores, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number and e-mail address, and other related information. If you use a credit card on the Website, we will also collect your credit card account number.
If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this Website, our web server automatically collects anonymous information such as products that are purchased, number of links you click within the Website, and date and time of your visit. We may use the automatically collected information for a number of purposes, such as improving our Website’s design, product assortments, customer service, and special promotions.
How we use the information we collect
We use the information we collect for various purposes, including:
• to complete your purchase transactions
• to provide the services you request
• to send you our catalogs and other offerings by mail
• to keep you informed about the status of your orders
• to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• to notify you of product recalls or provide other information concerning products you have purchased
• to improve our merchandise selections, customer service, and overall shopping experience
• to administer the Website and analyze its usage.
Others with whom we share your information
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.
Cookies and how we use them
A "cookie" is a small data file stored by your Web browser on your computer's hard drive. Cookies cannot be used to run programs or deliver viruses to your computer. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.
We use cookies to keep track of what you have in your shopping cart and to remember you when you return to the Website as well as to identify the pages you click on during your visit to our site and the name of the Website you visited immediately before clicking to takashimaya-ny.com. We use this information to improve our site design, product assortments, customer service, and special promotions. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.
Use of Web Beacons or GIF files
The Website may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow Takashimaya to count users who have visited certain pages.
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Children's privacy
Protecting children's privacy is important to us. Our Website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent. Our online sweepstakes are restricted to entrants who are at least 18 years old. If you are a parent or guardian of a child between the ages of 13 and 18, you are financially and legally responsible for the child’s actions on this Site. No person under 13 years of age may use this Site.
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Takashimaya New York, LLC, Att: Privacy Policy Statement Personal, 693 Fifth Avenue, New York, NY 10022. Please allow 30 days for a response.
Links to and from this Website
While visiting Website, you may link to other sites operated by certain of our affiliates. Any links in this Website to products, marks, names, services, or resources on other sites, and any links from any other sites to the Website, are solely for your convenience. This does not mean that Takashimaya endorses these sites. We do not make any representations or warranties about any site you may access through this Website. We have no control over, or responsibility or liability for, their information or activities. Any concerns regarding such other sites, or any link thereto, should be directed to such particular outside site.
In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Takashimaya Privacy Policy. Make sure you understand any site's privacy policies before providing personal information.
No Confidentiality
Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Website. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
Online account registration
To make online shopping faster and easier, you may register with the Website. When you register with us as an online customer through our website, we may ask for additional information, such as your favorite designers. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant –support@takashimaya-ny.com.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
E-mails
You will receive informational e-mails from us only if you have asked to receive them. If you do not want to receive email from Takashimaya, you can click on the unsubscribe link and hit send at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal. Takashimaya seeks to comply with the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act) in any and all promotional emails or similar campaigns we undertake.
Protecting your information
As part of our ongoing commitment to ensure that your shopping experience with the Website is protected, Takashimaya will investigate violations and will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.
This Privacy Policy was last updated on July 1st, 2007. |
